Workshop outlines and speaker profiles:
Workshop
How to have productive people, profitable customers and build a passionate business
Learn how to engage, enthuse and energise your people to create a more passionate business. Understand the
difference between cooperation and collaboration to get your team to align with your direction, connect to your goals
and become involved in the innovation process to improve your business. Learn new ways to capitalise on business
potential and employ different, up to the minute, team engagement strategies as you move forward in your
marketplace and increase your profit. Analyse the key elements you need to change as a team in your business and
master the roadblocks to building an innovative team culture ultimately creating brilliant brand ambassadors.
Speaker Profile: Karen Phillips
Karen Phillips is one of Australia's most sought after strategists in the areas of brand management, client
communications and team improvement. She has worked across a diverse range of industries and offers rare
knowledge and understanding of the multi levels of communication, brand management, online maximisation and client connections.
Specialising in training organisations how to effectively manage clients, build brand presence and cultivate staff momentum is her forté.
Karen focuses on women's psyche and how best to build and maximise relationships with this all-important market segment. She
communicates in an interactive and inspirational way to produce impactful and direct results.
Networking Lunch
 Speaker Profile: Lisa Butler
Director, Paragon Associates Pty Ltd.
Professional Services Training Consultancy
Paragon specialise in providing unique, customised training and coaching solutions for large corporate, financial,
and professional services organisations both nationally and internationally.
Paragon's solutions enhance workplace communication to improve client relationships and business development.
In particular, specialisations include writing, networking and presenting skills to maximise competitive advantage,
as well as internal communication and leadership programs.
Lisa has a Masters in Organisational Psychology, and has worked throughout her career in Professional Services, Transport,
and the Banking sectors. Lisa is also the author of "Networking Exposed: Discover the secrets of business networking".
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